Driving growth, ensuring regulatory safety and maximizing efficiencies for the world’s largest financial institutions.
Award Winning Client Implementations
BNP Paribas S.A Celent Model Bank Winner for One KYC - A Fenergo Client Implementation
In 2022, Celent awarded BNP Paribas for the implementation of Fenergo’s Client Lifecycle Management (CLM) solution as part of its ‘One KYC’ project, a group-wide utility for collecting, storing, and maintaining information and documents for Know Your Customer (KYC), onboarding and more for its corporate clients across all business lines and countries.
One KYC has enabled BNP Paribas to realize its ambitions in creating a single client view that increases transparency between entities operating within its entire global network, improving time to revenue and customer experience.
Age-old onboarding problems require innovative technology solutions. Bank ABC set out to become the “bank of the future” and transformed its group-wide onboarding process for corporate clients with Fenergo's SaaS Client Lifecycle Management.
The technology provided the bank with a single-client view that automated KYC, AML and regulatory compliance steps, whilst enabling the Bank to grow its global customer base, eliminate operational inefficiencies and open corporate accounts in a matter of hours.
Case Study
Managing Complex Regulations
Mizuho Americas selected Fenergo to transform its KYC operations to support its growing client base and modernize its approach to KYC, onboarding, and client data management.
The Solution
Fenergo's Client Lifecycle Management was selected for its extensive and configurable regulatory rules engine and digital client journeys to ensure consistent compliance, accelerate onboarding, and reduce friction for Mizuho Americas’ customers.
We believe that with our clients, we are greater than the sum of our parts. That's why we listen and follow their lead. Our client engagement model is what separates Fenergo from the competition and keeps us finely tuned to the needs of financial services. Our community provides a safe space for our clients to collaborate and air the operational challenges impacting their organizations’ ability to deliver optimized customer and employee experiences, meet regulatory obligations and drive revenue growth.
Play
The Fenergo Client Council is our annual flagship community event that brings senior leaders from our globally dispersed client base to Ireland for two days of collaboration, innovation, knowledge sharing and a side of Irish hospitality. This invaluable face time with the leaders of some of the world's largest and most important financial institutions provides us with the opportunity to really listen, measure success and action on our commitment to developing meaningful solutions.
Battle Tested Solutions
We provide a forum where our clients can battle-test our products before they go to market, enabling us to deliver industry-validated technology that provides a solution to the challenges experienced by financial institutions today and in the future.
Our community program is arranged into five pillars, covering technology, regulation, user experience, project and senior leadership, and is where our subject matter experts and global client financial institutions collaborate and agree best practice solutions. The key outcomes from these sessions then get translated into codified rules in the software, ahead of regulatory deadlines. Our community approach ensures we can be consistent in delivering peer-validated solutions that future proof financial institutions against regulatory change, while providing economies of scale.
"Our mission is to enable the business and growth aspirations of clients across the globe through effortless, seamless and easily accessible banking services and solutions. Fenergo’s cloud-native CLM solution, which fast-tracks and automates the client onboarding process, helps fulfil our objective and align banking with evolving client expectations and preferences in this fast paced, increasingly touchless world.”
Mr. Sael Al Waary,
Deputy Group Chief Executive Officer, Bank ABC
"Northern Trust will deploy Fenergo’s technology in tandem with the expertise of our servicing teams to onboard investors faster through an efficient digital portal. The development will support clients and investors throughout the lifecycle, including continuous risk assessment of investor data, periodic reviews, as well as offboarding. Moreover, the reduction in manual document flow will enable our teams to focus on more value-added activities on behalf of our clients and further enhance our information security protocols."
Clive Bellows
Head of Global Fund Services, EMEA, Northern Trust
"Aztec Group is pursuing an ambitious strategy in which technology plays a key role both operationally and for our clients. We’re looking forward to working with Fenergo to transform the way we approach the client lifecycle safely and securely. We saw an opportunity to overhaul our onboarding, due diligence and lifecycle management processes, using technology to shoulder the burden of administration and remove some of the effort needed from both our teams and our clients. As a result, we’re able to provide a much smoother onboarding experience and spend more time on value-adding interactions, rather than administrative tasks."
Charlotte Light,
Chief Technology Officer, Aztec Group
"Fenergo’s Regulatory Onboarding solution provides us with an additional level of flexibility and enhances our ability to prioritize our compliance initiatives."
Erica Benjamin
Managing Director for Client Onboarding, BMO Capital Markets
More Client Stories
For more on Fenergo Client Success Stories, please click on the link below.