Digitally transform the client and investor onboarding experience.
Uniquely designed in partnership with the financial services industry, Fenergo Client Lifecycle Management (CLM) enables asset management firms to deliver an exceptional end-to-end client and investor experience.
Asset Management firms have an opportunity to protect their margins and gain competitive advantage by improving operational efficiencies and strengthening their client and investor relationships. Their need to manage a growing volume of work, increase speed to revenue, meet regulatory obligations and transform the customer experience are all challenges that onboarding technologies are designed to solve.
Fenergo Client Lifecycle Management (CLM) for Asset Managers drastically reduce onboarding times, automate siloed manual processes and codify complex regulatory requirements, enabling businesses to deliver a truly optimized, efficient and transparent process from initial onboarding, through all touchpoints in the client and investor lifecycle.
With Fenergo CLM, Asset Managers can achieve tangible return on investment and greater market share through key internal efficiency gains that translate into a better client and investor experience.
Digital client & investor journeys
Fenergo's digital solutions drastically reduce onboarding times, minimize outreach during the onboarding and refresh processes, and digitally transform operational processes with end-to-end case orchestration and a complete 360° client and investor view.
Optimized process efficiencies
Fenergo CLM enables Asset Managers to deliver a truly optimized, efficient and transparent process from initial onboarding, through all touchpoints in the client and investor lifecycle.
Reduced risk with a single client view
With its API-first approach, Fenergo CLM offers Asset Managers a true, integrated view of all clients and investors across all teams, business lines and jurisdictions. Fenergo integrates with a host of digital technologies that further accelerate and digitalize the client and investor onboarding and lifecycle management processes.
Community approach to compliance
Fenergo offers a truly engaged community-based platform. Led by our team of regulatory experts, our global client base feed directly into community forums, client advisory board meetings and product-specific working groups, allowing for mutualization of cost and future proofing against upcoming regulations.
“Aviva Investors has focused heavily on improving our client’s onboarding experience, but legacy systems and processes meant we couldn’t make it as seamless as we wanted. The Fenergo solution will enable us to make best use of publicly available data and streamline the process meaning less onerous documentation requests allowing for faster and smoother onboardings.”
Head of Client Experience, Aviva
Via a dynamic, rules-based workflow that is supported by an in-built risk assessment tool.
Including digital identification and verification (ID&V), eSignature and an omni-channel approach to digitally source information from clients and investors directly.
Providing visibility for executive, operational and client relationship employees.
Providing consistent application of AML, KYC, tax and data privacy regulatory frameworks across the enterprise.
Powered by advanced API integrations with industry-leading data and screening providers.
Providing clear visualization of ultimate beneficial owners (UBOs) and complex fund structures, enabled by centralized data and API data integrations.
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Find out how Fenergo CLM can deliver an exceptional client and investor experience for your business.