Building Trust through transparency

“Security First is core to our continued success here at Fenergo and it’s what our clients expect”
– Marc Murphy, Fenergo CEO

Fenergo is committed to maintaining the trust of our clients, partners, employees, and shareholders. This involves keeping you all updated on how we deliver to our operational excellence strategy. Our operational excellence strategy being delivering quality services balancing cost and risk.
This involves keeping you informed on the latest status updates, security announcements and best practices, as well as maintaining a transparent culture around Trust and Security with ‘Security First’ being our default action.

Status & Reliability

Fenergo is proud to have maintained 99.9% uptime. Get further details from your client relationship manager for your specific product and service range portfolio.

Security Announcements

Fenergo customers can stay up to date with the latest industry vulnerabilities, security advisories, updates, and notifications here.

Compliance

Fenergo is committed to establishing and maintaining a global operating model with a robust common control framework at the core. This allows us to continue to design security and privacy into our product offering along with supporting our clients to meet their regulatory and financial compliance requirements.

Industry Best Practice

Fenergo is dedicated to developing and maturing our Security center of excellence to continue to not only meet but exceed the stringent global security standards. This is evidenced through our Industry best practice certifications and client trust assurance program.

Working through Fenergo client relationship managers clients are provided with trust assurance on reliability, availability, security, confidentiality, and privacy commitments made.

  • ISO 27001: The highest level of global information security assurance available today.
  • SSAE 18 (SOC2): Operations and data canter security, availability and confidentiality.
  • CSA STAR: Cloud Security Alliance (CSA) Security Trust Assurance and Risk (STAR). Fenergo is aligned to these requirements and currently working through the independent assurance.
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