Client Lifecycle Management (CLM)

Deliver fast, frictionless and compliant digital onboarding journeys for your clients.

‍Fenergo CLM digitally orchestrates client journeys through every point in the client lifecycle - from initial prospecting to digital account opening through maintenance and refresh, ongoing due diligence and client off-boarding. Multi-channel by design and powered by API integrations, Fenergo creates a smooth orchestration process for all client data and documentation, minimizing time to revenue.

Digitally capture and re-use client information gaining a single client view.

‍Fenergo Client Lifecycle Management provides advanced API integrations to leading data providers to digitally acquire client and related party data, without inconveniencing clients.All client and party data and documentation is saved in a central repository, enabling it to be re-used across the enterprise for various purposes (regulatory, business etc.).Clients can also quickly add or update key information via a digital portal, which securely collects and processes new information.All information is saved, stored and used in accordance with local data privacy regulations.By providing a 360-degree client view, Fenergo CLM improves risk management processes and reduces silos.

Achieve regulatory assurance through every step of the client journey.

‍Fenergo CLM supports the Know Your Customer (KYC) process by offering a set of enterprise-wide standards and requirements for KYC across 120+ jurisdictions to ensure that the correct data and documentation is gathered and maintained during the client lifecycle.

Our best practice client journeys and rulesets delivers a risk-based approach to compliance during onboarding and supports:

• the identification of beneficial owners
• the unwrapping of complex hierarchies, and
• recording of the nature and purpose of client relationships.

Automatically capture, track and maintain clients’ product lifecycles within a business arrangement.
‍
Fenergo’s Product Enablement domain provides a dynamic, automated solution that enables financial institutions to capture, clearly track and maintain a client's product lifecycle within a business arrangement.
‍
With enhanced analytic capabilities, Fenergo’s Product Enablement capability can drive:

• Better decisioning by providing greater clarity about what their clients do within the client/FI relationship
• Enhanced risk management and more accurate compliance and regulator reporting
• Improved process management and increased data quality

AML. Tax. OTC Derivatives. ESG. Privacy. Investor Protection.
‍
Fenergo’s regulatory rules engine supports financial institutions with compliance obligations across 120+ jurisdictions spanning a wide range of regulations including:

• Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF)
• Tax including US Tax, Automatic Exchange of Information (AEOI) and Common Reporting Standards (CRS)
• Environmental, Social & Governance (ESG) regulations
• Over the Counter (OTC) Derivative Reforms
• Data Privacy regulations
• Investor Protection rules

Policy Management. Risk Models. Risk Assessment.
‍
Fenergo's global policy rules engine houses comprehensive business rules as well as KYC, AML, and other regulatory rules for over 120 jurisdictions globally. These include Data, Document and Ownership & Control rules. The policy rules engine works in tandem with Fenergo's powerful workflow engine to trigger the correct policy requirements at the correct point in time, based on a number of dynamic client and related party parameters.

Fenergo's Risk Engine enables financial institutions to automate on-demand financial crime risk assessment of clients and their related parties. Enterprise-wide, it provides your organization with a single, centralized source of risk model management to support and represent the granularity of multiple, complex financial crime risk models.