Our Solution

Fenergo Client Lifecycle Management empowers financial institutions to deliver a fully digital, best-in-class customer experience.

Digital Client Lifecycle Management

Digitalize Client Lifecycle Management & Transform Your Client Experience​

Fenergo Client Lifecycle Management delivers a fully digital end-to-end client journey from initial onboarding to ongoing lifecycle events, that is fast, efficient and compliant. Our main goal is to enable financial institutions to deliver a seamless, digital experience for their customers, all while keeping them protected from regulatory change. See our CLM solutions page

Fast, Efficient & Compliant Client Journeys

Remote Account Opening

Pre-configured solutions seamlessly integrate with your existing account opening process. Deliver front to back KYC, AML and CFT rules automation and screening to transform compliance.

Deliver fast, frictionless and compliant digital account opening and onboarding processes for your customers. Multi-channel by design and powered by API integrations, Fenergo creates a smooth orchestration process for all customer data and documentation, minimizing time to revenue.

Fuse the latest technologies and enable your firm to comply with a wide range of local and global regulations. Fight domestic and cross-border financial crime with Digital AML / KYC and our advanced Regulatory Rules Engine.

Our centralized data system seamlessly integrates with leading data and screening providers as well as KYC utilities around the world. We automate customer data collection and remediation, saving you time and energy during client outreach.

Let customers engage with you when, where and how they want to. Fenergo delivers an advanced, client-facing portal, letting your clients interact in a digital, secure and convenient way, reducing the time, cost and effort involved in data and documentation collection.

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Experts in Client Experience

Fenergo is motivated by one thing – making the client experience in financial services  as seamless and efficient as possible. Our technology is driven by 3 key pillars: digital efficiency, frictionless compliance, and most importantly, exceptional client journeys. Fenergo dynamically manages any client type, any product type and any customer journey, through all segments, channels and devices to deliver the coveted frictionless experience for financial institutions and their customers. 

Find out more about our benefits.

Global Reach

Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK  (London), Poland (Wroclaw), Spain (Madrid), South Africa (Cape Town), Asia Pacific (Sydney, Melbourne, Singapore,  Hong Kong and Tokyo) and UAE (Dubai). Contact us here.

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Why choose Fenergo

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Of the top 50 banks in the world using the Fenergo platform.

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Reduction
in onboarding times.

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Saving in audit cost with
out of the box functionality.

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ROI in 4 years
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The Benefits

Boost Operational Efficiency

With 100% focus on financial services,
Fenergo delivers technologies that can
transform how financial institutions across the full spectrum of financial services can manage and serve their customers throughout the customer lifecycle.

  • Out-of-the-box integrations
  • Automated data & document capture
  • eSignature capability

Solve Regulatory Compliance

Fenergo has more CLM/KYC experts than any other vendor company. We are made up of 850+ technology and regulatory experts whose sole focus is to deliver streamlined efficiencies, reduced costs and great customer journeys throughout the client lifecycle. Our dedicated team of Regulatory Analysts translate regulatory change into software solutions that keep our clients ahead of the regulatory curve.

  • Global regulatory rules engine covering 100+ jurisdictions
  • 360-degree client view
  • Regulatory forums and input into our roadmap

Streamlined Digital Client Onboarding

Fenergo enables financial institutions to provide a quick and efficient onboarding process for new and existing clients. We manage all sub-processes and workflows that bring the client from initial account opening through every stage of the lifecycle.

  • Seamless CRM integration
  • Digital self-service client channels
  • Straight through processing

Improved Client Experience

We help financial institutions deliver a first-class, low-touch, high-tech client experience. Clients can interact through any channel, on any device, creating the perfect blend of technology and human interaction, delivering 30% efficiency gains through reduced manual processes.

  • Omni-channel onboarding
  • Reduced client outreach
  • Paperless account opening

Integrations

Seamless client journeys, powered by extensive API-integrations

Client Lifecycle Management does not happen in a vacuum. It involves close partnerships across a number of different organizations, systems and consultancy houses to meet the intricate needs of clients and ensure successful delivery of products and services to financial institutions all over the world.

At Fenergo, we have invested in and built a strong and trusted network of partners in each region across the globe. All our partners undergo rigorous training and certification in Fenergo University to optimize their expertise in using and deploying Fenergo Client Lifecycle Management solutions.

Leading the Market in Digital Customer Experiences for Financial Services

Fenergo is the industry standard for Client Lifecycle Management solutions, garnering significant market recognition for its sophisticated technology platform. We have a history of commitment to excellence for our clients.

Fenergo’s award winning platform has been recognized for its excellence by a variety of independent media and analyst sources including Chartis Research, Aite, Celent, A-Team Insight, Regulation Asia, Asian Private Banker, Deloitte and more. Here’s a snapshot of our recent award wins:

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Red Herring Europe Top100 2017

In 2014, Fenergo was named winner of the prestigious Red Herring Europe Top 100 Award for its innovative technology solutions and global market growth potential. Fenergo was among 290 finalists selected by the Red Herring editorial team based on a selection process involving over 20 key quantitative and qualitative criteria, such as technological innovation, financial performance, management quality, overall business strategy and market penetration. Read the press release here.

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Inside Reference Data Awards 2014

In May 2014, Fenergo scooped two awards for Best Enterprise Data Management Initiative -one for Best Enterprise Data Management Initiative in the Vendor category for its market-leading Entity Data Management (EDM) solution – a rules-driven, enterprise-wide solution that helps financial institutions build an accurate, consistent and transparent view of all clients, counterparties and related parties to support regulatory compliance and a quick and efficient onboarding process. The other award was presented to the company for Best Enterprise Data Management Initiative in the User category for Fenergo’s implementation of its Entity Data Management as part of a wider Regulatory Onboarding programme. Read the press release here.

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Irish Software Association Awards 2013

In 2013, Fenergo’s Client Lifecycle Management solution was named Best Technology Innovation of the Year by the Irish Software Association (ISA). The ISA Software Industry Awards celebrate companies that have achieved exceptional success, developed innovative technologies and partnership and achieved significant sales results over the past year. In winning the Technology Innovation of the Year award, Fenergo was recognized for making the most technical innovation in its developed platform over the last year, demonstrating clear visionary and transformative technology. Read press release here

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2013 Good Accreditation Standard

In 2013, Fenergo’s Client Lifecycle Management platform (which spans client onboarding, regulatory compliance and entity data management) received the Good Accreditation standard for the second consecutive year. This accreditation is awarded to companies based on customer satisfaction across a number of system and service criteria. Goodacre is a leading provider of specialist support services for the Securities and Finance industries. Read the press release here.

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The Compliance Register Platinum Awards 2012

In 2012, Fenergo won Best Customer Onboarding Services Award at the 2012 Compliance Register Platinum Awards. The Compliance Register is the international organization for compliance professionals and senior executives in the financial services industry. Fenergo was nominated for its high professional service standards, excellent ongoing customer service and good industry reputation. In addition, a number of nominations commented on the flexibility of the company’s flagship product, Fenergo Client Onboarding Lifecycle Management solution, describing it as “well thought out and capable of factoring in dependencies for the various stages of onboarding” and “a leader in technology for onboarding workflow tool”. Read the press release here.

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2012 Good Accreditation Standard

In 2012, Fenergo’s Client Lifecycle Management platform (which spans client onboarding, regulatory compliance and entity data management) received the Good Accreditation standard. This accreditation is awarded to companies based on customer satisfaction across a number of system and service criteria. Goodacre is a leading provider of specialist support services for the Securities and Finance industries. Read the press release here

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RiskTech100 2021®

Fenergo has risen nine places in the RiskTech100® 2021 report to number 33, and has won three award categories including OpsTech: Onboarding, Client Lifecycle Management (CLM) and Know Your Customer (KYC). This is the second consecutive year Fenergo has been awarded for CLM and KYC. Click here to read the press release.

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Chartis Research RiskTech Quadrant® for KYC Solutions 2020

Fenergo’s KYC software has been named Category Leader by risk technology analyst firm, Chartis Research, in the RiskTech Quadrant® for KYC Solutions 2020. It is the second consecutive year Fenergo has won Category Leader for KYC. Download the report here.

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Wealthbriefing European Awards 2020

Fenergo has won awards for ‘Best On-Boarding’ and ´Best Compliance` at the 8th Annual WealthBriefing European Awards.  Showcasing best of breed providers in the global private banking, wealth management and trusted advisor communities, the awards recognise companies, teams and individuals which have demonstrated innovation and excellence during 2019.  Read the press release

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Wealthbriefing MENA Awards 2020

Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions, has won awards for Best Client Onboarding and Best Compliance/Regtech solutions at the 7th Annual Wealthbriefing MENA Awards. This is the second consecutive year Fenergo has been awarded by Wealthbriefing MENA. Read the press release.

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xCelent Award 2020

Fenergo won the Breadth of Functionality category at the prestigious xCelent Awards 2020. The award features in Celent’s latest Know Your Customer (KYC) systems vendor analysis report entitled, Know your Customer Systems: 2020 xCelent Awards. Discover more on the press release.

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RegTech Insight Awards 2020

Fenergo has been awarded Best KYC Software for Client Onboarding at the A-Team Group’s RegTech Insight Awards 2020. The award recognises Fenergo’s Client Lifecycle Management (CLM) solution for its ability to streamline evolving Know your Customer (KYC) and Anti-Money Laundering (AML) regulatory challenges, digitalize and accelerate client onboarding while optimizing client experiences. Learn more.

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Deloitte Best Managed Companies 2020

Fenergo has been named as one of Ireland’s Best Managed companies in the Deloitte Best Managed Companies Awards programme, in association with Bank of Ireland. The company, which demonstrated superior business performance for fifth year, was recognised at a gala awards dinner in Dublin on 6 March.

Fenergo has qualified between a network of 130 companies representing 27 counties across Ireland, with a combined turnover of €11.4 billion, over €3 billion in annual export sales and providing 42,000 jobs. Know more here.

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Asian Private Banker Technology Awards 2019

Fenergo has been awarded “Best KYC and Client Onboarding Solution” by the Asian Private Banker Technology Awards.This accolade is testament to Fenergo’s powerful technology suite and ability to ensure compliance with regulations relating to KYC and customer onboarding for financial institutions in APAC.

The Asian Private Banker Technology Awards are judged by their editorial team, and recognise the most successful and powerful technology solution providers enabling digital transformation and business process change within Asian private banks and wealth managers. Learn more

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Best Client Lifecycle Management Solution Ireland 2020

Fenergo has been awarded ‘Best Client Lifecycle Management Solution Ireland 2020’ in the Business Technology Category of the Global Banking & Finance Awards.

Since its inception in 2011, The Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community.  Learn more

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Data Management Insight Awards 2019

Fenergo has been awarded Best Know Your Customer (KYC) and Client On-boarding Solution at the 2019 Data Management Insight Awards. The awards celebrate the very best of the vendors and consultants delivering solutions to data management challenges.

Read more about the awards and discover all the winners here.

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REGTECH 100 2020

REGTECH100 is an annual list of 100 of the world’s most innovative regtech companies. The list recognizes the next-generation of solution providers shaping the future of the compliance, risk management and cybersecurity industries. Download the profiles of the 2020 listed companies here.

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Regulation Asia Awards for Excellence 2019

Fenergo has been awarded for Best Solution in Regulatory Change Management and was also Highly Commended in the KYC and Customer Onboarding award category at the Regulation Asia Awards for Excellence 2019. This accolade is testament to Fenergo’s ability to ensure compliance with regulations relating to KYC and customer onboarding for financial institutions in APAC. Click here to know more.

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Aite Group - Best in Class CLM 2019

Fenergo’s Client Lifecycle Management (CLM) solution has been recognized as “Best in Class” for CLM by global research and advisory firm, the Aite Group, in its latest Matrix report. Best-in-Class is the highest accolade, awarded to vendors who are proven leaders in the marketplace, with strong financials, diverse client bases, and robust product offerings with industry-leading functionality and reliable client service. Download the report here.

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RiskTech100® 2020

Fenergo Wins Top Client Lifecycle Management and KYC Award in the Chartis Research RiskTech100® Report. Fenergo was selected as the category leader by Chartis Research following a rigorous evaluation of 100 global risk technology vendors for its annual study of the top 100 risk technology companies. Providers are evaluated and ranked based on product functionality, strategy, core technology, innovation, customer satisfaction, and market presence. The RiskTech100® 2020 marks the fifth consecutive year Fenergo has featured in the report. Read the Full Press Release Here.

 

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Chartis Research Financial Crime Risk Management Systems: Know Your Customer 2019

Fenergo was recognized as a KYC category leader and vendor with most complete offering by Chartis Research in its Financial Crime Risk Management Systems: Know Your Customer 2019 report. Click here to know more.

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Fintech50 2019

Fenergo has been included in the Fintech50 Hall of Fame, a list with 24 Fintechs recognized for their contribution to the Fintech story and continued innovation. This year, the focus for choosing the winners was on value over verticals, the value being delivered – to consumers, business, and financial services, for the benefit of their own customers. The FinTech50 2019 digital version is available to view online.

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Deloitte Financial Services Innovation Award 2019

Fenergo has jointly won the RegTech category on this first edition of the Deloitte Financial Services Innovation Awards. The award is in recognition of Fenergo’s track record in enabling financial institutions to transform client experiences while ensuring regulatory certainty.

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WealthBriefing MENA Awards 2019

Fenergo won the Best Onboarding Solution award category at the sixth annual edition of the WealthBriefing MENA Awards. Click here to know more.

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RegTech Insight Awards 2019

Fenergo has been awarded ‘Best KYC Software for Client On-Boarding’ on the A-Team Group Award Ceremony.

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Deloitte Best Managed Companies 2019

For the 4th consecutive year, Fenergo has been awarded on the Deloitte Best Managed Companies. This award recognises excellence in Irish and Northern Irish owned and managed companies and is a symbol of organisational success and achievement.

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AsiaMatters Business Awards 2018

Fenergo have been recognized as ‘Financial Services/Fintech Exporter of the Year’ at Asia Matters Business Awards

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The REGTECH100 2018

Fenergo are delighted to be included in “The REGTECH100” list as one of the most innovative regtech companies of 2018.

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Chartis RiskTech100® 2019

Fenergo ranked number 42 in the Chartis RiskTech100® 2019, the fifth consecutive year that Fenergo has been ranked.

Read the full report here.

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Deloitte Technology Fast 50 2018

Fenergo has won the prestigious FinTech Award at this year’s Deloitte Technology Fast 50 Awards 2018. Fenergo also ranked number 11 on the Deloitte Technology Fast 50 List. In its nineteenth year, the Awards rank Ireland’s fastest growing technology companies that have proven innovative strategies, pioneering management practices and dedicated marketplace vision driving them to achieve the status of high-growth leaders.

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Fintech Power 50 2018

Fenergo has been recognised as one of the 50 most influential and innovative global companies in the Fintech industry, playing leading role in transforming financial services for the better.The Fintech Power 50, presented by Fintech Finance, is an annual guide to the most influential, innovative and powerful figures in the Fintech industry.  Fenergo were selected as a Fintech Power 50 company following a global process in which more than 400 companies were nominated by their peers in the industry and over 5000 votes were cast.

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Fintech 250 2018

Fenergo has been named in the CB Insights Fintech 250: Fastest-Growing Fintech Startups 2018 in Regulatory and Compliance.  Fenergo is proud to be recognized by CB Insights and included amongst an impressive group of emerging private companies that are creating groundbreaking financial technology globally.

The CB Insights research team using an evidence-based, statistically-driven approach, selected the Fintech 250 companies based on several factors, including data submitted by each company and the CB Insights’ Mosaic Score algorithm, which measures the overall health and growth potential of private companies.

This achievement demonstrates Fenergo’s proven success and innovation in Client Lifecycle Management to the finance industry, ensuring regulatory compliance and optimum customer experience.

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FinTech50 2018

For the second year in a row, Fenergo was named one on the FinTech50 top companies from 1800 applicants across Europe. This list is published by FinTechCity for businesses who are transforming finanacial services and selected by an expert panel. Read the full list here.

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RegTech Performance Report 2018

Fenergo ranked in the top position in the 2018 RegTech Performance Report for the third consecutive year due to a stellar year of global sales. Fenergo’s flagship product, Fenergo Client Lifecycle Management, has ranked in the top position once again for Compliance, Risk & Due Diligence Universal Tools and ranked for the first time for Workflow and Process Tools.

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A-Team’s RegTech Awards 2018

For the second year in a row, Fenergo won the A-Team’s RegTech Award for Best Provider of KYC Software for Client Onboarding.

This is a highly competitive industry category and voted on exclusively by financial institutions and readers of Intelligent Trading Technology (ITT) and Data Management Review (DMR) publications.

Andrew Delaney, Chief Content Officer, A-Team Group, commenting on Fenergo’s win, stated,

“A-Team Group’s RegTech Awards have been designed to celebrate the performance and potential of both established solution providers and innovative newcomers offering RegTech solutions designed to significantly improve the regulatory response and provide efficient and effective compliance. Congratulations to Fenergo on their well-deserved win as Best Provider of KYC Software for Client Onboarding.”

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Deloitte Best Managed Companies 2018

Fenergo is delighted to be once again named one of Ireland’s Best Managed Companies at an awards gala dinner in Dublin on 15 March 2018.

The programme represents companies from different industries with many industry-specific challenges but also common characteristics such as adaptability, innovation and ambition. Their stories are the stories of Irish business this past decade, and they are stories of resilience, recovery and confidence.

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Europe Start-up 100 2018

Fenergo has been selected as one of Silicon Republic’s Europe Start-up 100 in the Fintech category. The Europe Start-up 100 notes the hottest start-ups to watch in fintech, enterprise and SaaS, internet of things, hardware, health, medtech, mobile technology and e-commerce. View the list here.

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Chartis RiskTech100® 2018

Fenergo ranked number 40 in the Chartis RiskTech100® 2018, the fourth consecutive year that Fenergo has been ranked. Fenergo is the only dedicated Client Lifecycle Management technology provider in the top 40 in the independent study of the world’s major risk and compliance technology companies.

Read the full press release here.

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RegTech Awards 2017

In November 2017, Fenergo won ‘Most Innovative Use of Vendor Solution to Address Data Governance’ in the inaugural A-Team Group RegTech Awards 2017. Fenergo Client Lifecycle Management was recognized for its industry-leading rules-driven solutions that enable banks to validate, store and distribute client data across multiple product, business lines and jurisdictions.

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Deloitte Technology Fast 50 2017

Fenergo ranked 8th in the Deloitte Technology Fast 50 2017. The Deloitte Technology Fast 50 awards, now in their 18th year, rank Ireland’s fastest growing technology companies.

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FinTech50 2017

Announced in June 2017, Fenergo was named one of the FinTech50 2017, an annual list published by FinTechCity of 50 European businesses who are transforming financial services, selected by the biggest names in European FinTech from over 1500 FinTech Companies. Read the full list here.

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Deloitte Best Managed Companies 2017

In March 2017, Fenergo was named as one of Ireland’s Best Managed companies in the Deloitte Best Managed Companies Awards Programme for the second year running. The company, which demonstrated superior business performance, was recognized at an awards gala dinner in Dublin on 3 March 2017.

The Deloitte Best Managed Companies Awards Programme, in association with Barclays Bank Ireland, recognizes indigenous Irish companies across Ireland which are operating at the highest levels of business performance.

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Chartis RiskTech100® 2017

Fenergo has been ranked for the third consecutive year in the Chartis RiskTech100®, moving up 25 places since the previous year. Now in its eleventh year, Chartis RiskTech100® is widely acknowledged as the most comprehensive independent study of the world’s major players in risk and compliance technology.

Fenergo saw notable rises in the 2017 rankings across all categories including Functionality, Core Technology, Strategy and Innovation, but saw the most significant increases in Market Presence and Customer Service.

Click here to read the press release. 

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RegTech Performance Report 2017

Fenergo ranked in the top position in the 2017 RegTech Performance Report for the second consecutive year due to a stellar year of global sales.Fenergo’s flagship product, Fenergo Client Lifecycle Management, has ranked in the top position once again for Compliance, Risk & Due Diligence Universal Tools and ranked for the first time for Workflow and Process Tools.

The company racked up a 551% increase in average sales since last year’s rankings were published. Last year, the company had proven a 673% increase in average sales from the previous year.

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Sell-Side Technology Awards 2016

Fenergo picked up an award for Best Compliance Product at the fourth annual Sell-Side Technology Awards ceremony held in New York City.

Hosted by Waters magazine, Waters Technology and Sell-Side Technology, the Sell-Side Technology Awards aims to recognize the leading technologies and third party vendors in their area of expertise, through an auditable and transparent methodology underpinned by the input and experience of eight judges – four sell-side CIOs/consultants and four Waters Magazine’s senior staff members.

Click here to read the full press release 

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RegTech Performance Report 2016

In 2016, Fenergo received the highest ranking in the RegTech Performance Report outlining the industry’s top performers. Based on market penetration, customer / user numbers, years established and go-to-market dates, Fenergo achieved an average sales increase of 673%+ between March 2014/15 and March 2015/16. Fenergo also ranked top of its category for Compliance, Risk and Due Diligence Universal Tools.

Click here for the report. 

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Deloitte Best Managed Companies 2016

Fenergo was named as one of Ireland’s ‘Best Managed’ companies in the Deloitte Best Managed Companies Awards Programme on the 4th March 2016. The awards recognises indigenous companies across Ireland which are operating at the highest levels of business performance. Fenergo was also commended at the Deloitte Best Managed Symposium for Best Submission in the Capability category for its proactive and successful approaches to sales and marketing, raising capital, managing finances and capitalising on the use of R&D and technology. Click here to read Press Release 

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Deloitte Fast 50 Technology Awards 2015

Fenergo took home The Deloitte Fast 50 Best Export Awards in recognition of Fenergo’s global growth over the last year. Fenergo also ranked number 22 on the Deloitte Technology Fast 50, a ranking of the 50 fastest growing technology companies in Ireland. Rankings are based on average percentage revenue growth over four years.

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FinTech Forward Awards 2015

Fenergo was named a FinTech Forward “Company to Watch” by American Banker and BAI at the BAI Retail Delivery Conference in Las Vegas. Selected by an advisory board that is comprised of industry experts from BAI, SourceMedia and other financial institution leaders, the Companies to Watch recognizes organizations with compelling new offerings and solid business models. Fenergo is one of 25 companies featured in the 2015 FinTech Forward Special Report, available at www.americanbanker.com/fintech-forward

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Chartis Research 2015 RiskTech 100®

In January 2015, Fenergo made its debut on the Chartis Research 2015 RiskTech 100®. This is a globally recognized accreditation that distinguish the top 100 providers of risk technology solutions.  It evaluates and ranks vendors based on product functionality, core technology, innovation, customer satisfaction and other criteria.

Read the press release here.

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Irish Software Association Industry Awards 2014

In November 2014, Fenergo was named winner of the Outstanding Achievement in International Growth award by the Irish Software Association at a gala award ceremony. Fenergo won based on its accelerated market growth and expansion over the last 18 months, which includes winning eight new-named clients including some of the biggest investment banks and capital market firms in the world, as well as add-on business from existing clients. This marks Fenergo’s second consecutive ISA award, having won Technology Innovation of the Year award in 2013. Read the press release here.

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Good Accreditation 2014

In June 2014, Fenergo’s Client Lifecycle Management, Regulatory Onboarding and Entity Data Management solutions received the Good Accreditation standard for the third consecutive year.  The accreditation is awarded to companies based on feedback and satisfaction from customers across a number of selected services and criteria. Goodacre is a leading provider of specialist support services for the Securities and Finance Industries. Read the press release here.

Fenergo is a leading provider of Client Lifecycle Management, AML/KYC Compliance and Client Data Management solutions.