Client Lifecycle Management
Fenergo Client Lifecycle Management is an end-to-end platform that enables banks to transform how they manage clients – from initial onboarding, to KYC/AML compliance, to client data management & KYC reviews
Fenergo Client Lifecycle Management solution is an enterprise platform that enables financial institutions to manage new and existing client data, documentation, and regulatory requirements, ensuring full compliance with risk and regulatory obligations throughout the entire lifecycle of the client.
Fenergo’s lifecycle approach to client management means that our solution goes beyond initial onboarding and takes a lifetime view of the client, enabling the financial institution to perform data refreshes, ongoing due diligence and use the centralized data to support new regulatory obligations, as well as upsell and cross-sell opportunities.
Fenergo’s Client Lifecycle Management solution has been proven to help financial institutions to:
- Onboard clients quicker and more efficiently (from 34 weeks down to under 6 weeks*)
- Improve time to revenue by up to 30%;
- Ensure compliance across multiple, cross-jurisdictional regulatory frameworks;
- Improve efficiencies and achieve significant operational cost savings;
- Enhance overall client experience.
CLIENTS WHO TRUSTOUR SOFTWARE SOLUTIONS
“We chose Fenergo’s solutions because they will enable us to meet the increasing complex regulatory frameworks with an efficient and client-centric onboarding experience.”
John Healy Managing Director, Head of Capital Markets Operations SunTrust Robinson Humphrey
“Fenergo’s Regulatory Onboarding solution provides us with an additional level of flexibility and enhances our ability to prioritize our compliance initiatives.”
Erica Benjamin Managing Director for Client Onboarding BMO Capital Markets
“We chose Fenergo to support regulatory onboarding across our Global Banking and Markets division. We wanted a solution that would support an efficient onboarding experience for all of our customers.”
Nicola Ray Smith Managing Director, Global Capital Markets Scotiabank
Our main ambition is to streamline the end-to-end client lifecycle management process – from onboarding to regulatory compliance to lifecycle reviews – for all of our jurisdictions and to standardize processes and procedures across different divisions. Fenergo will help us to achieve operational efficiencies and improve our customer experience, whilst maintaining the highest level of regulatory compliance across the globe
Emma Rey Gállego Head of Customer Experience-Onboarding in CIB BBVA
We selected Fenergo’s Client Lifecycle Management software to enable us to manage the CDD / KYC processes from client onboarding to client off-boarding and all the KYC / CDD compliance and lifecycle events (periodic and event-driven reviews) that occur in between. A core part of our business transformation program will involve creating an internal centralized KYC target operating model that will help us to simultaneously improve the client experience and reduce the cost impact of the regulatory KYC activities. Fenergo is the technology platform that will underpin this initiative.
Helène Erftemeijer Bank-wide responsibility for CDD, client master administration and regulations ABN AMRO
We chose Fenergo for both their deep, out-of-the-box CLM functionality and their v8 technology that is a good fit with our own modernized technology landscape. I look forward to working with the Fenergo team and their wider client community to input into the continually evolving product and regulatory roadmaps