Client Services

Service That Makes a Difference

At Fenergo, our Client Services team is the bridge between cutting-edge technology and real-world impact. We partner with the world’s leading financial institutions—listening, guiding, and ensuring they get the most from our solutions every step of the way.

If you’re driven by purpose and passionate about creating real value, join us in turning great service into powerful results.

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How We Work

At Fenergo, Client Services is about partnership. We work closely with clients and internal teams to deliver consistent value, solve complex challenges, and ensure our solutions perform in the real world - where it matters most.

We Champion the Client

We advocate for our clients at every stage, ensuring their goals are heard, understood, and achieved.

We Solve with Purpose

We bring clarity and focus to every challenge, combining deep product knowledge with a commitment to delivering smart, effective solutions.

We Collaborate to Deliver

Working hand-in-hand with Product, Engineering, and Client Solutions, we connect people and insights to deliver results that last.

Within Client Services Team our mission is to deliver excellence and support one client at a time. As the primary client facing team we are passionate about achieving our clients’ business outcomes & drive business value as part of their Client lifecycle management transformation journey.

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We are committed to working in partnership with our clients, leading with pre built solutions based on industry standards, using our accelerators to reduce time to value and supporting our clients to build adoption across their business. This environment gives our teams the opportunity to collaborate with all teams in Fenergo and with clients across all industries and jurisdictions in a dynamic and collaborative environment.

Nessa
Keane

VP Client Services EMEA

Empower Clients. Grow Your Career.

In Client Services at Fenergo, you’ll play a key role in helping global institutions succeed - all while growing in a collaborative, people-first environment.

Make an Impact

Support some of the world’s top financial institutions by solving complex challenges and delivering long-term value.

Grow Your Career & Own Your Development

From learning opportunities to internal mobility, we invest in your development and support your career goals.

Thrive Through Collaboration

Work closely with teams across Fenergo, including Product, Engineering, and Client Solutions, to deliver seamless experiences.

Be a Trusted Voice

Your perspective matters. As a client advocate, your feedback helps influence product decisions and drive meaningful improvements.

Build Lasting Relationships

Create strong, trust-based partnerships with clients and colleagues that go beyond the day-to-day.

Hybrid Flexibly

Enjoy the best of both worlds with hybrid working that balances flexibility with real team connection.

See All Open Roles

What Our People Say About @LifeAtFenergo

"I help clients bring complex solutions to life within their ecosystems. My career at Fenergo has grown from technical team lead to leading delivery across APAC, alongside our evolution into a true SaaS company. I enjoy solving real-world challenges with a passionate team that lives our CORE values."

Patrick
Jarvis

VP, Functional and Technical Delivery

Melbourne

"We’re at a generational crossroads — like how our parents couldn’t imagine tech careers, we’re now redefining work through AI. At Fenergo, the problems we solve span finance, compliance, and deep tech — and the people who thrive here are agile thinkers who get involved across it all."

Huong
Ogonowski

Director – Head of Functional Delivery

Americas

"I began my journey at Fenergo as a Quality Analyst Intern and later returned as a graduate, joining the functional delivery team. I enjoy working with the constantly evolving Fenergo product, collaborating with a fast-paced, dynamic team, and engaging with a diverse range of clients from around the world. Seeing a client successfully go live on the Fenergo platform after completing a project is one of the most satisfying parts of my role."