Delivering Digital Client Onboarding for Better Client Experience

Fenergo and Accenture join forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the entire client lifecycle.

 In this podcast, you’ll learn:

• The top trends in digital transformation and client experience

• Expected regulatory changes in 2019/2020 impacting Client Lifecycle Management

• Target Operating Model: How to design and implement a frictionless, straight through client journey from initial onboarding to ongoing lifecycle management, including the key digital technologies that will make this happen e.g. eSignatures, digital ID&V, biometrics etc.

• Live Demo: What a digital, well-orchestrated and connected Client Onboarding & Lifecycle process looks like

 Speakers:

• Conor Coughlan – Chief Marketing Officer, Fenergo

• James Follette – Global Head of Commercial, Business and Retail, Fenergo

• Rachel Woolley – Global AML Manager, Fenergo

• Jonathan Jones – Principle Director, Accenture

• Philippe Guiral, Managing Director, Accenture

Learn more about Fenergo’s Client Lifecycle Management solutions today!