Blog
KYC Utilities: The Promised Silver Bullet for Nordic Banks?
The Nordic banking landscape has witnessed significant upheaval over the past few years, moving from an untarnished reputation for having the safest financial institutions in the world to being mired in a number of complex, global money-laundering scandals
Key Takeaways from US Treasury and FSSCC Efforts to Drive Cloud Adoption
On July 17th, 2024, the U.S. Department of the Treasury, in collaboration with the Financial Services Sector Coordinating Council (FSSCC), published asuite of essential resourcesto facilitate secure cloud adoption in financial services. These deliverables
Customer Experience: The Competitive Battleground for Financial Institutions
In an increasingly fast-paced and digital world full of hype and buzzwords, it seems like the focus can often be on implementing new and innovative technologies without considering the main purpose of digitalization: to create a better customer experience
KYC, AML & Transparency for Cryptocurrencies & Initial Currency Offerings (ICOs)
This podcast is based on the latest market research into the challenges facing institutions, issuers, exchanges, & investors in determining viability & suitability, for investing in crypto-currencies, ICOs and derived offerings. How can we solve the KYC, A
Digitalizing the Client Lifecycle to Create Golden Moments of Client Interactions
Having seen so much turmoil over the past decade, the financial services market is finally switching gear, moving away from an almost compulsive focus on regulatory compliance and towards a more customer-centric mindset that involves creating ‘golden momen
Delivering Digital Client Onboarding for Better Client Experience
Fenergo andAccenturejoin forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the
Transforming the End-to-End Client Onboarding Journey for the Customer of Tomorrow
Corporate and institutional banks are caught between a rock and a hard place – between continuous regulatory change and the need to constantly collect, process and update client and counterparty data, resulting in a lengthy, fragmented client onboarding pr
Buy vs Build: 4 Questions to consider
When considering implementing a Client Lifecycle Management platform, every financial institution goes through the same decision-making process of determining whether to build a solution in-house or select a solution from a specialized vendor.
How to Deliver Better Client Experience by Digitalizing Onboarding
The transition from manual and paper-based systems to a digital approach to onboarding, facilitated byClient Lifecycle Management (CLM)programs, can give clients a positive customer experience that is all too crucial in a digital-first world.
5 Key Digital Transformation Benefits for Business & Commercial Banks
Starting and maintaining a positive business relationship can’t be understated. With global market disruption coupled with a change in customer expectations, Banks are seeking ways to create better client experiences, from initial onboarding and throughout
Accelerating Transformation In Commercial Banking
Providing a great experience for customers is no longer an optional investment, it is increasingly the most important competitive advantage a company can have. Customer relationship management is particularly important as the rise of digital channels make
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