
Adapting to a New Era of Disruption in Wealth Management
The wealth management industry is evolving quickly. A new generation of clients and changes in the wealth manager/client dynamic is forcing firms to reinvent the experience of high-net-worth (HNW) clientele. Within today’s digital milieu, the industry is f

Podcast: Client Lifecycle Management & the Inevitable Move to the Cloud
Historically, financial services firms have been slow to adopt Cloud technology owing to a perceived lack of data security and control. Building and maintaining in-house systems was considered the safest way of protecting business-critical sensitive data a

Transforming the End-to-End Client Onboarding Journey for the Customer of Tomorrow
Corporate and institutional banks are caught between a rock and a hard place – between continuous regulatory change and the need to constantly collect, process and update client and counterparty data, resulting in a lengthy, fragmented client onboarding pr

Delivering Digital Client Onboarding for Better Client Experience
Fenergo andAccenturejoin forces to present a target operating model for how commercial and business banks can design their digital client journeys from end-to-end to deliver a better client experience throughout initial client onboarding and throughout the

Untangling the Spaghetti Junction: Digital Client Onboarding for Asset Managers and Asset Servicers
Despite the massive push for innovation and digitalization in the financial services industry, there are large gaps remaining for manyAsset ManagersandAsset Servicers. Manual processes such as spreadsheets and hard copies of data and documents are still co

5 Key Challenges Impacting the HNW Client Experience in Asia-Pacific
It is estimated that HNW client wealth will exceed $42 trillion by 2025 in APAC making this region the world leader in HNWI population and wealth. Yet, despite high returns on investment, Asia-Pacific HNW client satisfaction with their wealth management fi

Revolutionizing Digital Investor & Fund Onboarding
Societal attitudes are changing at a rapid pace. People want results in a fast, seamless and digital manner, free from red tape. These sentiments are no different in the investor space, with digitalization enabling frictionless transactional activities at

The Future of Client Onboarding for Financial Institutions
Emerging new technologies are revolutionizing how financial institutions conductclient onboardingprocedures across their organizations. The drive towards digital transformation is led in equal parts by the need to tackle operational challenges, as well as

Why Digitalization is the way forward for Private Banking & Wealth Management
High net worth (HNW) clients that utilize the services of a private bank have traditionally been given a bespoke, personal experience associated with luxury brands, namely their own dedicated investment advisor, personalized products and services and a rel

How to Deliver Better Client Experience by Digitalizing Onboarding
The transition from manual and paper-based systems to a digital approach to onboarding, facilitated byClient Lifecycle Management (CLM)programs, can give clients a positive customer experience that is all too crucial in a digital-first world.

Asset Management in the Digital Age
As the world becomes increasingly digital, start-ups specializing in blockchain and fintech are transforming businesses across the board. Yet with constantly changing regulation and the need to compete with digital disruption, 2019 will be the year when re
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