Fenergo recognizes and respects your right to data transparency and to be able to control your data and how we interact with it. We believe that making you aware of how we use your personal information, including sensitive personal information, as discussed further below, and to whom it is disclosed, will form the basis our trustworthy and valuable relationship.
Your data privacy has always been to the fore of how Fenergo interacts with our community and we are compelled to safeguard your privacy rights with respect to any data or information we receive that identifies you or is identifiable to you. For purposes of this notice, we will call such data or information “personal data”. Personal data will always be collected, used, and disclosed by Fenergo in accordance with the requirements and prohibitions of applicable laws or regulations.
We want to be open and honest with regards to what data we capture, what we use it for, how you can interact with that data and how you can control that data.
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
Fenergo collects, uses, stores and otherwise processes personal data where necessary to provide a service which you request, where necessary to comply with a legal obligation, and where necessary pursuant to Fenergo’s legitimate interests and where these interests are not overridden by your data protection rights. For example, Fenergo has a legitimate interest in ensuring the security and integrity of its systems and facilities and in ensuring that relevant information for the conduct of our business is available across the Fenergo group.
Fenergo may also process your personal data where you have given consent or provided your “opt-in”. For example, when you fill in an online form or request more information about Fenergo products or services, you consent to Fenergo using your personal data as requested.
Where Fenergo asks for consent, you are free to withhold or revoke it.
We have set up a personalised Preference Center where you can control what you receive based on topic, stream and thought leadership.
Subject to applicable law you have a number of important rights free of charge. In summary, those include rights to:
The above rights are not absolute rights and may be limited where it is necessary to protect the fundamental rights, human rights, or public and private interests of others. Fenergo reserves the right, where permitted by law, to verify your identity. In some circumstances, Fenergo processes personal data on behalf of its clients and subject to the control and instructions of its clients.
If you believe Fenergo may have personal data about you due to services Fenergo is providing or has provided to a Fenergo client with whom you have a relationship, it may not be possible for Fenergo to respond to your request. In that circumstance, it would be more appropriate for you to direct your request to the Fenergo client with whom you have the relationship.
To exercise any of these rights, please contact us via the Privacy Request Portal.
Fenergo Data Protection Officer
In the course of our business, Fenergo may collect personal data about you from the following sources:
Fenergo maintains electronic and procedural safeguards designed to protect your personal data from unauthorized access or intrusion. Fenergo limits access to the personal data only to those employees, contractors and agents who need such access in connection with providing products or services to you, to clients with whom you have a relationship, or for other legitimate business purposes. Some of these measures may include encryption, physical access security, user access security measures or other technologies and tools which Fenergo believes may enhance the security of its systems and facilities.
However, Fenergo has no responsibility or liability for the security of information you provide to Fenergo transmitted via the Internet. Fenergo employees and contractors receive annual training regarding Fenergo’s privacy and information security policies and procedures. Fenergo understands that protecting consumer privacy is an integral part of protecting our relationship with our clients.
Fenergo uses the data we collect to assist us in providing products or services to you, to our clients, to provide you with information about those products or for other legitimate business purposes;
Fenergo does not seek to determine your identity when you simply browse our site, however, if you provide Fenergo with your contact information, such as by completing an online form or providing information in a job application, Fenergo will know your identity;
Fenergo may disclose your personal data if regulatory obligations require Fenergo to do so, if Fenergo determines such disclosure is legally advisable or necessary in order to protect Fenergo’ rights, the rights of others, or in order to prevent harm;
We will only retain your data for as long as is necessary and in accordance with applicable law. We set out our retention periods within our company policies. In Fenergo’s case, we deem 48 months an acceptable amount of time to keep your consent and after such time will reseek your permission to communicate with you.
Fenergo limits access to personal information to those employees, contractors, business partners or agents who require such access in connection with providing products or services to you or for other legitimate business purposes.
Fenergo houses our data in four main industry standard, data housing systems and they are:
These systems allow us to have the utmost confidence that your data is secure and helps us makes sure that we are not sending you communications regarding subjects that you are not involved in.
Fenergo website is not directed at persons under the age of 18. Fenergo does not knowingly collect, maintain or use personal data from persons under the age of 18 on any Fenergo website. If you are under the age of 18 years, please do not register or otherwise provide information to Fenergo.
Fenergo may need to store and process your personal data in a non- European Economic Area (EEA) country where we have operations or where our service providers are located. We may be required to send personal data to recipients in countries other than the country in which it is collected, including to the US.
Where these non-EEA countries have different data protection laws, Fenergo will take measures to ensure your personal data remains protected. These transfers are subject to an EU adequacy decision or in the absence of an adequacy decision, subject to Standard Contractual Clauses to provide an adequate level of protection under applicable data protection law. Data Processor Agreements are in place with our service providers and are designed to help safeguard your privacy rights.
You may opt-out of receiving communications about Fenergo products and services by visiting our Subscription Preference Centre at any time.
For other valuable consumer information, including information on protecting yourself from identity theft and fraud, visit the following sites:
For questions or complaints regarding our use of your personal information or this notice, please use the following information to contact us:
Name: Emmett Carolan
Address: Fenergo Limited, Castleforbes House, Mayor Street, Dublin 1, D01 A8N0
Phone:+353 01 901 3600
Email: [email protected]
To exercise any of your data subject rights, please contact us via the Privacy Request Portal.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the Irish Data Protection Commission, www.aboutcookies.org or www.allaboutcookies.org.
We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.
Third party cookies are cookies set by someone other than the website owner for purposes such as collecting information on user behaviour. When using our website, you may encounter embedded content, such as YouTube videos or Twitter feeds.
These websites and embedded content may use their own cookies. We do not have control over the placement of cookies by other websites, even if you are directed to them from our website.
Current “Do Not Track” initiatives are not recognized by our website.
Fenergo is not responsible for the content or privacy practices of other non-Fenergo websites to which Fenergo’s websites may link. If you are asked to provide information on one of these sites, we urge you to carefully review their privacy policies before sharing.
This Online Privacy Notice is subject to change. Please review this notice periodically. Any changes will become effective when we post the revised notice on the site.