Fenergo Client Lifecycle Management delivers sophisticated and superior features, functionality and processes that help private banks/wealth management firms to:
Ensure global and future-proofed Regulatory Compliance
Fenergo Client Lifecycle Management (CLM) determines the HNW client’s regulatory journey through the onboarding process, ensuring compliance with all in-scope regulatory obligations across Know Your Customer (KYC), Anti-Money Laundering (AML), Suitability Rules, tax compliance (such as FATCA, CDOT and CRS) and OTC Derivative Regulations (such as MiFID II and AIFMD etc.).
Achieve centralized and optimized client data management
The solution identifies all the data and documentation that is required to be collected and processed to evidence the compliance process, removing a lot of the guesswork currently involved. As part of this, the engine is designed to search all connected databases and repositories for existing client attributes that can be used as regulatory evidence, saving the time and hassle involved in contacting clients to resubmit content. It also manages, stores and extracts data from client master agreements and appends this to the client’s record.
Integrate seamlessly with data providers and KYC utilities
Fenergo’s Data Integration Manager integrates with leading data providers and KYC utilities to consume, process and route client data to the right internal systems, enriching the client data records accordingly. This helps to create a single client view of all relationships, associations, directorships and ultimate beneficial owners related to the HNW client, helping your private bank to calculate accurately the size of the risk of doing business with that individual.
Deliver positive client experiences
Fenergo’s solution can re-use up to 75% of existing client and counterparty data for future onboarding and regulatory compliance obligations, enhancing operational efficiencies and promoting positive client experiences, paving the way for future product onboarding (up-sell, cross-sell) opportunities.
Ensure HNWI Compliance for Life
Fenergo’s Client Lifecycle Management solution enables Private Banks / Private Wealth firms to ensure continued compliance throughout the client’s lifetime with them. The solution is capable of responding to event-data, which, depending on its material significance, can trigger a compliance review and refresh. It also performs regular KYC and suitability reviews and provide a Capacity Management tool to ensure the process is adequately resourced.
Digitalizing the Client Lifecycle for Global Wealth Management
In this paper, we examine the core challenges facing the private banking / wealth management sector – namely challenges around Regulatory Compliance, Client Data Management and the Client Onboarding Experience.Download Now
Client Lifecycle Management for Private Banking
Fenergo Client Lifecycle Management enables Private Banks and Wealth Management firms to onboard complex, high net worth individuals (HNWIs) compliantly and efficiently.
CLIENTS WHO TRUSTOUR SOFTWARE SOLUTIONS
Fenergo’s Regulatory Onboarding solution provides us with an additional level of flexibility and enhances our ability to prioritize our compliance initiatives.
Erica Benjamin Managing Director for Client Onboarding BMO Capital Markets
Our main ambition is to streamline the end-to-end client lifecycle management process – from onboarding to regulatory compliance to lifecycle reviews – for all of our jurisdictions and to standardize processes and procedures across different divisions. Fenergo will help us to achieve operational efficiencies and improve our customer experience, whilst maintaining the highest level of regulatory compliance across the globe
Emma Rey Gállego Head of Customer Experience-Onboarding in CIB BBVA
The global regulatory challenge is one that continues to evolve and grow. It’s more of a journey than a destination. Therefore, it is important to find the right solutions partner to travel along that journey with you and provide the guidance needed to navigate the path ahead. We found such a partner in Fenergo
Faham Rashid Director, Operations & Technology for Global Banking & Markets division of Scotiabank
We chose Fenergo for both their deep, out-of-the-box CLM functionality and their v8 technology that is a good fit with our own modernized technology landscape. I look forward to working with the Fenergo team and their wider client community to input into the continually evolving product and regulatory roadmaps
Bernard Gavgani Global Head of CIB IT and Operations BNP Paribas
We chose Fenergo’s solutions because they will enable us to meet the increasing complex regulatory frameworks with an efficient and client-centric onboarding experience.
John Healy Managing Director, Head of Capital Markets Operations SunTrust Robinson Humphrey
We selected Fenergo’s Client Lifecycle Management software to enable us to manage the CDD / KYC processes from client onboarding to client off-boarding and all the KYC / CDD compliance and lifecycle events (periodic and event-driven reviews) that occur in between. A core part of our business transformation program will involve creating an internal centralized KYC target operating model that will help us to simultaneously improve the client experience and reduce the cost impact of the regulatory KYC activities. Fenergo is the technology platform that will underpin this initiative.
Helène Erftemeijer, bank-wide responsibility for CDD, client master administration and regulations with ABN AMRO
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