Client onboarding stands at the intersection of wealth managers’ most pressing compliance, efficiency and client experience concerns.
According to new Fenergo and WealthBriefing research, a lack of Straight Through Processing (STP), manual data collection and mounting compliance requirements have pushed onboarding times past the four-week mark for a standard High Net Worth Individual (HNWI).
Steve D’Souza, Global Head, Private Banking and Wealth Management at Fenergo, and Wealth Briefing’s head of research, Wendy Spires, explored the findings of Fenergo's global study and discussed the key onboarding trends with: Calum Brewster, Managing Director – Regional Head UK, Julius Baer and Will Trout, Head of Wealth Management, Celent.
Watch this webinar to learn the answers to key questions, including:
- How many firms are disappointing clients on onboarding duration, and what are the main factors causing delays?
- Which key technological challenges are causing manual workarounds to be prevalent, and what are the risks?
- Where are firms concentrating their client onboarding investments in the coming 18 months?
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