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Streamlined Onboarding for Regulatory Certainty & Optimized Customer Experiences

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Streamlined Onboarding for Regulatory Certainty & Optimized Customer Experiences

Client Profile:

Our client is the Global Banking and Markets (GBM) division of a leading financial institution, which provides corporate and investment banking and capital markets products and services to corporate, institutional and government clients around the world. The bank currently operates in North America, Europe and Asia Pacific.

The Challenge:

With the constantly evolving global regulatory landscape, our client was challenged with a myriad of evolving regulation such as FATCA, MiFID II & FinCEN. This resulted in the Customer Due Diligence (CDD) processes during onboarding were manual, error-prone and hugely time-consuming.

Fenergo Solution:

To address these challenges our client set about implementing a best-in-class global markets regulatory onboarding initiative, deploying Fenergo's end-to-end Client Lifecycle Management (CLM) solution across 11 countries to automate, streamline and standardize regulatory compliance processes...

To read more about the success of this Regulatory Onboarding implementation, please download the case study.


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