Regulatory Client Outreach
Fenergo Regulatory Client Outreach enables financial institutions to automate the client outreach process necessitated by new or changed regulatory compliance obligations, ensuring a fully tracked, efficient and client-centric approach to collecting data and documentation.
Fenergo Regulatory Client Outreach is a fully optimized solution that enables financial institutions to automate and efficiently manage the end-to-end client outreach process, enabling financial institutions to:
- Automatically generate in-scope client lists
- Efficiently manage client outreach communication
- Process, track and report on incoming responses in real-time
- Perform regulatory refresh and ensure client lifecycle management
- Conduct ongoing client data remediation easily.
Standalone or integrated with Fenergo’s suite of Client Lifecycle Management solutions, Fenergo Regulatory Client Outreach provides a clear link between achieving outreach efficiencies and meeting compliance deadlines on time, whilst delivering the highest levels of client experience.
CLIENTS WHO TRUSTOUR SOFTWARE SOLUTIONS
We chose Fenergo’s solutions because they will enable us to meet the increasing complex regulatory frameworks with an efficient and client-centric onboarding experience.
John Healy Managing Director, Head of Capital Markets Operations SunTrust Robinson Humphrey
Fenergo’s Regulatory Onboarding solution provides us with an additional level of flexibility and enhances our ability to prioritize our compliance initiatives.
Erica Benjamin Managing Director for Client Onboarding BMO Capital Markets
We chose Fenergo to support regulatory onboarding across our Global Banking and Markets division. We wanted a solution that would support an efficient onboarding experience for all of our customers.
Nicola Ray Smith Managing Director, Global Capital Markets Scotiabank
Our main ambition is to streamline the end-to-end client lifecycle management process – from onboarding to regulatory compliance to lifecycle reviews – for all of our jurisdictions and to standardize processes and procedures across different divisions. Fenergo will help us to achieve operational efficiencies and improve our customer experience, whilst maintaining the highest level of regulatory compliance across the globe
Emma Rey Gállego Head of Customer Experience-Onboarding in CIB BBVA
We selected Fenergo’s Client Lifecycle Management software to enable us to manage the CDD / KYC processes from client onboarding to client off-boarding and all the KYC / CDD compliance and lifecycle events (periodic and event-driven reviews) that occur in between. A core part of our business transformation program will involve creating an internal centralized KYC target operating model that will help us to simultaneously improve the client experience and reduce the cost impact of the regulatory KYC activities. Fenergo is the technology platform that will underpin this initiative.