Fenergo Launches Remote Account Opening Solution to Accelerate Small Business Emergency Loan Approvals

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Cloud-based solution aids small businesses in accessing Paycheck Protection Program (PPP) loans guaranteed by the Small Business Administration (SBA) under the US Coronavirus Aid, Relief, and Economic Security (CARES) Act

New York, 16th April 2020Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, today announces the launch of its digital cloud-based Remote Account Opening solution ahead of schedule in order to assist US small businesses in accessing PPP emergency loans.

This plug-and-play solution allows US business and commercial banks to digitally onboard new clients, while digitally satisfying Know Your Customer (KYC), Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) requirements, reducing the time to onboard and rapidly process new PPP loan applications.    

Small businesses represent 43% of the US American economy, yet many are struggling to access much needed PPP loans under the US CARES Act. Financial Institutions across the United States are subject to stringent BSA and KYC requirements and obligations in order to open and service new business and commercial accounts. These obligations can be complex, time consuming and costly and are currently impeding most financial firms’ ability to offer SBA financing to US small businesses.

James Follette, Global Head Commercial, Business and Retail Banking, Fenergo (New York) said:

Now is not the time for small businesses across the United States to be struggling to access desperately needed funding. Building on our KYC, AML and BSA heritage and expertise, we were able to rapidly extend our system to accommodate the KYC, AML and screening challenges presented by the PPP loan application process. In these unprecedented times when physical branches are mostly closed, this new digital-only proposition helps US business and commercial banks with their ability to rapidly onboard new customers and open accounts remotely, and deliver much needed SBA-approved funding”. 

Rachel Woolley, Global AML Manager, Fenergo said:

Many US banks are unable to offer services to new small business customers in a timely manner due to the complex and challenging nature of BSA rules and obligations. The Financial Crimes Enforcement Network (FinCEN) has published PPP FAQs, clarifying the obligations when providing loans to new versus existing customers. Whilst lenders are not required to re-verify existing customers, they must obtain beneficial ownership information and satisfy BSA requirements for new clients. As a result, many small businesses may be disproportionately impacted as the onboarding process may slow down their access to critical funding. Fenergo’s proposition provides banks with the ability to remotely onboard new business clients and still meet those essential compliance requirements”. 

Fenergo’s remote account opening solution is a pre-configured digital only service that seamlessly integrates with a bank’s existing loan application process. It delivers front to back KYC, AML and BSA rules automation and screening. It transforms compliance and offers: 

Fenergo is the leader in KYC, AML and BSA digitalization and automation. Its unique regulatory heritage and mutualised community approach to compliance allows it to rapidly develop this proposition. Fenergo’s global partnerships with firms such as Salesforce, DXC Technology and AWS allow the company to digitally deliver its systems and services around the world, and to integrate seamlessly into any bank’s eco-system.  

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