Fenergo Launches Remote Account Opening Solution for APAC Financial Institutions

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Cloud-based solution delivers remote account opening across the APAC region

Singapore, Hong Kong, Australia, Japan - April 27, 2020: Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, today announces the launch of its cloud-based digital Remote Account Opening (RAO) solution enabling businesses and individuals in the APAC region to open bank accounts and access financial services remotely.

Available today this cloud solution can be rapidly deployed to allow banks to digitally onboard new customers, while satisfying all Know Your Customer (KYC), Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) requirements, thus reducing the time to onboard, lowering the total cost of ownership and eliminating the need for customers to visit bank branches during the current crisis.

“Businesses across the region should not be delayed in opening accounts or accessing emergency funding. In the current circumstances where physical branches are closed and customers aren’t able to attend in-person meetings, it has never been more important to have a digital-first strategy that facilitates remote account opening. Our Remote Account Opening  solution makes this possible,” said Greg Watson, Head of APAC, Fenergo.

“Industry bodies and regulatory authorities have published statements outlining measures that can be implemented to mitigate the risk of financial crime throughout the pandemic. The Financial Action Task Force (FATF) encourages the use of digital onboarding processes, including digital identity and verification measures in line with recently published FATF guidance. The Hong Kong Monetary Authority (HKMA) and Australian Transaction Reports and Analysis Centre (AUSTRAC) have also published guidance to support financial institutions with compliance obligations, outlining flexible measures that can be implemented and encouraging the use of digital technology to identify and verify customers. Our Remote Account Opening solution allows banks to digitally onboard clients in compliance with regulatory guidance, leverage the latest digital technologies and continue to mitigate the risk of financial crime,” said Rachel Woolley, Global AML Manager, Fenergo.

Fenergo’s remote account opening solution is a pre-configured digital service that seamlessly integrates with a bank’s existing account opening process. It delivers front to back KYC, AML and CFT rules automation and screening. It transforms compliance and offers:


Fenergo is the leader in KYC and AML digitalization and automation. Its unique regulatory heritage and mutualised community approach to compliance allows it to rapidly develop this proposition. Fenergo’s global partnerships with firms such as Salesforce, DXC Technology and AWS allow the company to digitally deliver its systems and services around the world, and to integrate seamlessly into any bank’s eco-system.  


For more information about this new solution click here or visit www.Fenergo.com



Remote Account Opening

A solution that meets the regulatory & compliance requirements of 70 jurisdictions and related regulatory bodies such as the FCA, ESMA, HKMA, MAS, Austrac, SEC, FINCEN, AMF and many more. For more information on its compliance & suitability contact us today.


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Fenergo Regulatory Compliance Management supports AML / KYC and regulatory compliance teams to solve and comply with immediate and future regulatory challenges easily and efficiently.