Disrupt The Disruptors

 

The final instalment in Fenergo’s three-part Client Lifecycle Management Trends report looks at how the technology driving finance and regulation is pushing financial institutions toward digital client lifecycle management (CLM).

This report is based on findings from Fenergo’s CLM survey, which unpacks the sentiment of global decision-makers towards five key areas of client lifecycle management – initial and lifecycle compliance, data and document management, client and product onboarding, digitalisation and the evolution of the CLM ecosystem.

We surveyed 250 C-suite executives across data, technology and compliance, within the commercial, business, investment and corporate banking in the UK and Europe, Middle East and North Africa, Asia Pacific and North America.
 
Key Highlights from the report:
 
  • 15% of financial institutions Surveyed have fully automated the collection of client data
  • 33% of banks surveyed have not invested in any technology to improve client onboarding
  • 26% of senior managers surveyed said standardizing and simplifying processes is a crucial benefit of CLM
  • 20% of respondents surveyed said that the maturity of their technology infrastructure is preventing them from investing in new technologies 
Download the full report above to discover more.
 

 

Resources

Download the Report - Part 3

Disrupt The Disruptors

The third of Fenergo’s three-part Client Lifecycle Management (CLM) Trends report series looks at how the technology driving finance and regulation is pushing financial institutions toward digital client lifecycle management (CLM)

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Press Release

Outdated Technology Preventing Banks from Investing in Disruptive Technologies

15% of financial institutions surveyed have fully automated the collection of client data.

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Some findings from DISRUPT THE DISRUPTORS

0%

of respondents have fully automated the collection of client data

0%

of banks surveyed have not invested in any technology to improve client onboarding

0%

of senior management said standardizing and simplifying processes is a crucial benefit of CLM

0%

of respondents surveyed said that the maturity of their technology infrastructure is preventing them from investing in new technologies

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