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Lead Quality Analyst

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Overview of Role

Posted on: 2019-10-11

We are looking for an enthusiastic, driven and hardworking Test Lead to join our Quality assurance team in our Client Operations Division.

You will have responsibility for leading the Quality Assurance delivery of regular patch releases for Fenergos CLM product. In addition, you will provide mentoring, leadership and direction to other team members, as well as ensuring the quality of the team's output is of a consistently high standard and ensuring regularly updates to the Director of Client Ops.

You will be highly professional, self-motivated, have excellent communication and problem-solving skills, you will have the ability to effectively manage as well as influence stakeholders. You will be part of a high-performance team and will have the opportunity to excel and grow your career delivering quality at a fast pace. You will get the opportunity to work with some of the biggest financial companies on projects that make a difference to them and for us.


Main Responsibilities:

  • Leading and working as part of the Client Operations team with responsibility for assuring quality for Fenergos Product Support and Customer Support Teams
  • Analyse and understand the QA Backlog to identify testing scope
  • Ability to manage risk
  • Champion Automation and drive the organisations move to an API first test approach
  • Identify testing types required to ensure quality delivery (functional and non- functional)
  • Responsible for preparing test strategy and issuing to management for review and sign off
  • Responsible for creating and maintaining test plans and schedules
  • Responsible for ensuring test cases are accurate and maintained to Fenergo standards
  • Defect Management and ability to lead bug triage sessions
  • Leverage real time Test Management software (TFS, MTM, Azure Devops, Jira) for high software quality
  • Ensure/Contribute to improving quality software deliveries
  • Collaborate with multiple teams across the business and SDLC
  • Hands on experience with automation testing tools – UI (Selenium) and API (Postman)
  • Drive continuous process improvement
  • Involved in Regression, Migration and Integration testing
  • Ensure quality standards are maintained at all times
  • Review, mentor and assign tasks to junior QA staff
  • Hands on test prep and execution, where required, to ensure deadlines are met
  • Line management and performance review responsibilities
  • Ability to work closely with stakeholder peers across project management, development and the business PC/Product
  • Ensure requirements traceability and coverage
  • Facilitate test case reviews
  • Any other duties, which may be assigned by the Project Lead / Quality Manager
  • Contributing to continuous process improvement
  • Ability to prioritise own/team tasks and delegate to team members manage time and project priorities
  • Ability to influence Stakeholders

Required Experience & Skills

  • Minimum 8 years QA and software testing experience
  • Minimum of 3 years as a Test Lead
  • Experience in Line management and Performance management
  • Previous experience in leading and mentoring QA resources at all levels
  • Previous experience in a Product/Customer Support role is advantageous
  • Proven experience in delivering test estimation and test plans
  • Exposure to project delivery using test automation tools and frameworks
  • Working knowledge of an Object-Oriented programming language – C#, Java
  • Proven project experience working in different testing methodologies i.e. Agile, Waterfall, Kanban
  • Experience with Test management tools
  • Strong leadership and people management skills
  • Proactive, hardworking individual with excellent attention to detail (Self-motivated with the ability to work on own initiative or as part of a team)
  • Ability to prioritise own and team tasks and delegate to team members manage time and project priorities
  • Relevant industry testing experience advantageous
  • Excellent communication, documentation and reporting skills
  • Experience with Oracle and SQL server databases
  • Continuous collaboration, embrace change and improve processes
  • Experience implementing best practice methodologies and processes
  • Experience in designing and implementing test strategy
  • Ability to work under pressure and deliver to tight deadlines, with a drive and commitment to delivery
  • Excellent analytical problem determination and solving skills
  • Excellent time management and the ability to work to tight deadlines
  • Experience working with geographically dispersed teams
  • Strong relationship management


  • Computer science/Information technology related degree desirable
  • ISTQB Certified (minimum Foundation level preferably Advanced Level) or similar


  • Opportunity to work with clients and colleagues on a global scale
  • Buddy system for all new starters
  • Collaborative working environment
  • Extensive training programmes, classroom and online, through 'Fenergo University'
  • Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
  • Defined training and role tracking to allow you see and assess your own career development and progress
  • Active sports and social club
  • Competitive company benefit