Our Clients

Investors Bank will deploy Fenergo’s CLM solution across all 150 branches to digitalize account opening and reduce client onboarding timeframes from weeks to just days.

PNC selected Fenergo to standardize processes company-wide, improve operational efficiencies, reduce cost and time to onboard, and ultimately improve customer experience.

Fenergo provides Scotiabank client onboarding technology framework which automates client onboarding and KYC compliance across 32 countries. Fenergo also provides regulatory support for MiFID II, FATCA, Dodd-Frank, EMIR, HKMA and Canadian Derivatives, along with all in-country KYC and CDD requirements like FINRA, Volcker Rule and Patriot Act.

In 2018 RBC Capital, a global investment bank, appointed Fenergo to digitalize AML/KYC processes, harmonize workflows and centralize client lifecycle management.

Moody’s will implement Fenergo’s CLM to digitally transform client onboarding, enhance customer and employee experience while streamlining compliance across multiple jurisdictions including Hong Kong, Singapore and Brazil.

Headquartered in North America, State Street is a large financial institution that provides a full range of products and services for large pools of investment assets in over 100 markets. The bank undertook a group-wide initiative to crentralize its KYC compliance function to serve multiple business units across different jurisdictions. This restructuring effort is underpinned by Fenergo’s KYC Compliance solution, which includes a client and counterparty data model, regulatory rules engine and catalogue, advanced case management and workflow engine, integrations with internal and third party data systems (e.g. World-Check). By consolidating the KYC function and all associated data and documentation, the group can benefit from greater regulatory compliance and control, significant operational efficiencies and costs savings, expedited time to revenue and improved client experience through faster onboarding.

Fenergo provides BMO with CLM to streamline KYC compliance and optimize customer experiences. Fenergo was initially appointed by BMO Capital Markets in 2014 to enable the bank to meet global regulatory commitments and deliver on its operational efficiency vision. Find out more here.

Truist (formerly SunTrust Robinson Humphrey) implemented Fenergo’s CLM across its swap-dealer and institutional broker-dealer desks to enable it to centralize all client entity data and documentation for re-use across a range of regulatory frameworks. These include Anti-Money Laundering (AML), Know Your Customer (KYC), tax compliance regulations (FATCA and CRS) and OTC derivative rules (such as Dodd-Frank, Canadian derivative regulations, EMIR and MiFID II). Streamlining this process helps Truist to onboard new clients more efficiently and ensure compliance through regular, ad-hoc and event-triggered automated compliance refreshes. Read the press release here.

In September 2018, Fenergo announced that Bank of China US Branches, subsidiaries of the fourth largest bank in the world, went live with its CLM platform. Fenergo provides Bank of China US Branches with an end-to-end client management solution enhancing its compliance framework, especially in the areas of KYC (Know Your Customer), Anti-Money Laundering (AML), and Customer Due Diligence (CDD). Read the press release here.

Bank of California is a commercial bank that serves the state of California with over 30 branches. The bank deployed Fenergo’s CLM solution to enhance client experience, improve efficiencies in client onboarding and accelerate time to revenue for the bank, all while ensuring regulatory compliance.

BNY Mellon chose to deploy Fenergo’s CLM solution to deliver a fully digital end-to-end client journey from initial onboarding to account opening and ongoing lifecycle events.

The Canadian Imperial Bank of Commerce selected Fenergo to deploy its full CLM solution in 2018.

Hartree Partners, a global merchant commodities firm, selected Fenergo to standardize and consolidate counterparty data and replace manual elements of its regulatory process to increase efficiencies and improve client experiences. Establishing a centralized, digital onboarding solution, Fenergo will enable Hartree to better manage data, expedite its internal processes and provide quicker response times and resolutions to challenges. The efficiency gains will allow Hartree to focus resources on value-add activities, such as identifying opportunities in the supply chain and executing trading strategies.

Fenergo and IBM signed an original equipment manufacturing (OEM) agreement that allows the companies to collaborate on solutions that can help clients better manage the multitude of financial risks they may face. The agreement enables IBM and Fenergo to create solutions that combine Fenergo’s CLM offering with IBM’s RegTech portfolio of anti-money laundering (AML) and know-your-client (KYC) solutions, all built with Watson. As a result, IBM is able to offer companies a complete AI application suite that is focused on risk and compliance and helps clients fend off financial criminals and meet their intensifying regulatory requirements for disclosure.

Read the press release here or watch the webinar here.

NBC, a leading commercial bank in Canada, selected Fenergo’s CLM solution for its Financial Markets business.

In 2020 RBC Wealth Management, part of the Royal Bank of Canada, selected Fenergo to deploy its CLM solution.

Danske Bank will leverage Fenergo’s CLM solution to automate and streamline Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance processes across 15 jurisdictions while accelerating onboarding and optimizing client experiences.

First Abu Dhabi Bank is the United Arab Emirate’s largest bank. FAB selected Fenergo to accelerate client onboarding, improve operational efficiencies and improve customer experience.

In 2017, Fenergo signed an enterprise-level agreement with Natwest to implement its award-winning CLM platform across the global investment bank. The solution will allow Natwest to adhere to global regulatory compliance requirements throughout all client lifecycle events – from initial onboarding to ongoing reviews and account maintenance.

Nomura, the global investment bank, joined the Fenergo client community in 2019. The bank had two major challenges: a lack of transparency from front to back office systems and the absence of a single client view. This made it difficult to understand the status of a client during the onboarding phase. With Fenergo’s CLM solution Nomura is achieving a seamless and integrated client view, which will drive efficiency and improve customer experience. In addition, Fenergo’s CLM for Salesforce seamlessly integrates with Nomura’s Salesforce CRM platform to create a truly unified client onboarding experience.

UBS Asset Management adopted Fenergo’s CLM solution as part of an initiative to replace existing manual KYC processes across eight business lines for regulatory certainty and enhanced client experiences. The centralization of client data forms a KYC backbone to enable UBS to achieve a single client view for traceability and to ultimately become Combined US Operations (CUSO) compliant. Fenergo enables UBS to adopt a risk-based approach to KYC and anti-money laundering (AML) by focusing resources on high risk cases while accelerating the onboarding of majority low-risk investors and distributors for faster time to revenue.

In 2017 Credit Suisse, a Swiss multinational investment bank and financial services company founded and based in Switzerland, chose to implement Fenergo’s CLM solution to achieve fast, efficient and compliant client journeys.

ICBC Standard Bank is a the world’s largest bank by total assets and market capitalization with operations in London, Dubai, Hong Kong, Shanghai, Singapore, New York and Tokyo. The bank initially selected Fenergo’s award-winning CLM platform to ensure regulatory compliance with Swap Dealer regulatory requirements while digitalizing client onboarding and regulatory processes. Leveraging Fenergo’s CLM solution, ICBC Standard Bank benefits from a highly optimized process that ensures global compliance, improved operational efficiencies and enhanced client experiences. Read the press release here.

In 2017, BNP Paribas selected Fenergo to support the bank’s global digital transformation project. Fenergo delivers a single client view across all jurisdictions and entities, enabling the bank to efficiently comply with all domestic and global regulatory rules and deliver an optimum customer experience. BNP Paribas chose Fenergo for its deep, out-of-the-box CLM functionality and regulatory expertise which was the ideal fit to the group’s modernized technology landscape. Read the press release here.

In 2019 Fenergo and Accenture co-developed a new KYC utility, One KYC, for BNP Paribas to help the global bank streamline and improve its client onboarding and recertification processes. One KYC acts as a centralized data repository that enables BNP Paribas to view legal entity data and documents across the entire BNP Paribas banking group globally. By providing a single client view, the utility enables quicker and more efficient onboarding of customers from different banks across the group, eliminating duplication and inefficiency and increasing transparency between banks operating within BNP Paribas’ global network.

RBC Investor & Treasury Services appointed Fenergo to digitilize the end-to-end investor and client journey, enhance the end-user experience and streamline AML and KYC compliance processes.

Fenergo has been selected by Aviva Investors, to replace manual Know Your Customer (KYC), Customer Due Diligence (CDD) and Anti-Money Laundering (AML) systems and services. Fenergo will work initially with Aviva Investors and later with Aviva UK Insurance, to rapidly onboard all legal entities associated with investors and clients across all jurisdictions, transforming the investor and client onboarding experience. Read the press release here.

Banco Bilbao Vizcaya Argentaria, S.A. (BBVA), Spain’s second largest bank, implemented Fenergo’s CLM platform to digitalize client onboarding and lifecycle management processes, and ensure regulatory compliance across its Corporate & Investment Banking division in several jurisdictions including Europe, USA, South America and Asia. Fenergo’s rules-driven solution enables BBVA to achieve a single client view for increased operational efficiencies and improved customer experiences while streamlining multi-jurisdictional compliance. Read the press release here.

UBS leverages Fenergo’s CLM solution across its global investment banking business. The solution automates and streamlines the bank’s KYC and global regulatory compliance processes throughout the client lifecycle journey, improving customer experience while future-proofing the bank against rising regulatory demands.

Santander is one of the world’s biggest banks, ranking 15^th on the list of Globally Systemically Important Banks (GSIB). In 2017, Santander Global Corporate Bank (SGCB) selected Fenergo’s CLM solution to streamline the end-to-end client lifecycle journey and create digital, frictionless client experiences. Read the press release here or watch the webinar here.

Rabobank, part of the Fenergo client community, is a Dutch multinational banking and financial services company headquartered in Utrecht, Netherlands.

Tricor, a Hong Kong-based corporate services company, has chosen Fenergo´s CLM software solution to transform customer experience, increase operational efficiencies and reduce cost, while ensuring regulatory compliance throughout the client lifecycle.

Westpac Banking Corporation is an Australian bank and financial services provider headquartered in Sydney. The bank leverages Fenergo’s CLM software to deliver an optimal customer experience while increasing efficiencies across the onboarding value chain and associated business processes.

Commonwealth Bank of Australia is a multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom. The bank selected Fenergo to digitalize the end-to-end client lifecycle journey, accelerate time to market, achieve cost savings and deliver an enhanced client experience.

Standard Chartered Bank implemented Fenergo’s CLM solution within its Corporate & Institutional and Business banking division.

National Australia Bank is one of the four largest financial institutions in Australia in terms of market capitalisation, earnings and customers. NAB selected Fenergo to deploy a global solution for on-boarding customers across its corporate and institutional banking division.

Australian and New Zealand Banking Group selected Fenergo in 2019 as part of a major digital transformation program.

As part of its digital transformation strategy, Macquarie approached Fenergo to provide a single client view across all jurisdictions, business lines and products while streamlining Know Your Customer (KYC) and Anti Money Laundering (AML) processes in 26 countries.