Client & Counterparty Technology
A rules-driven suite of solutions designed to improve operational efficiencies in the management of regulatory data & documentation to support compliant onboarding and client lifecycle management.
manage all client data
throughout the client lifecycle
To onboard a new client, it is estimated that between 5 and 100 documents must be collected to satisfy regulatory compliance requirements. However, without a centralized and automated data management and regulatory outreach approach, financial institutions must contact customers (often repeatedly) to submit data and documentation that may have previously been submitted, culminating in an overall negative customer experience.
Here’s how we can help
Fenergo’s Client & Counterparty Data & Document Management solutions are designed to improve efficiency of the regulatory evidentiary process for compliance without impacting client experience by automating data consumption and promoting re-use of existing client data and documentation across multiple business units and jurisdictions. Click on the buttons on the right for more information on how Fenergo can help you manage client and counterparty data processes more efficiently.
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CLIENTS WHO TRUSTOUR SOFTWARE SOLUTIONS
“We chose Fenergo’s solutions because they will enable us to meet the increasing complex regulatory frameworks with an efficient and client-centric onboarding experience.”
John Healy Managing Director, Head of Capital Markets Operations SunTrust Robinson Humphrey
We selected Fenergo’s Client Lifecycle Management software to enable us to manage the CDD / KYC processes from client onboarding to client off-boarding and all the KYC / CDD compliance and lifecycle events (periodic and event-driven reviews) that occur in between. A core part of our business transformation program will involve creating an internal centralized KYC target operating model that will help us to simultaneously improve the client experience and reduce the cost impact of the regulatory KYC activities. Fenergo is the technology platform that will underpin this initiative.
Helène Erftemeijer, bank-wide responsibility for CDD, client master administration and regulations with ABN AMRO,
“We chose Fenergo to support regulatory onboarding across our Global Banking and Markets division. We wanted a solution that would support an efficient onboarding experience for all of our customers.”
Nicola Ray Smith Managing Director, Global Capital Markets Scotiabank
“Fenergo’s Regulatory Onboarding solution provides us with an additional level of flexibility and enhances our ability to prioritize our compliance initiatives.”
Erica Benjamin Managing Director for Client Onboarding BMO Capital Markets
Our main ambition is to streamline the end-to-end client lifecycle management process – from onboarding to regulatory compliance to lifecycle reviews – for all of our jurisdictions and to standardize processes and procedures across different divisions. Fenergo will help us to achieve operational efficiencies and improve our customer experience, whilst maintaining the highest level of regulatory compliance across the globe
Emma Rey Gállego Head of Customer Experience-Onboarding in CIB BBVA
We chose Fenergo for both their deep, out-of-the-box CLM functionality and their v8 technology that is a good fit with our own modernized technology landscape. I look forward to working with the Fenergo team and their wider client community to input into the continually evolving product and regulatory roadmaps